worst experience ever. I called in advance to plan a large corporate event. Was told I did not need to because it was slow the night we were coming in. Showed up and told we had to wait one hour to get on lanes. The private room I wanted to reserve was open and they wouldn't accommodate us. I had over 20 people there and we were planning on closing the place down and walking back to out hotel. They Told us we couldn't have the private room and that we had to wait. Then refused us any service. I w so upset I left with my group. I then realized I had given my credit card to the bar to start a tab and left with out it. I called the next morning and was told they didn't have it. I had to jump through hoops to get another card overnighted to me and cancel old one. Then I call to complain, I was told a high level manager would call me back. 10 minutes later I get a voicemail from them saying they have my credit card!!!!!
Place is worst run establishment I have tried to do business. Who walks away from $2000.00 on a ""slow night""?!
more