Good: at first i liked the place.it is beautifull,it seems to have every thing. Bad: The men in black suits.thay look like mafia .Or prision guards.very un friendly. thay make me and my friends feel un easy.and not just us .people we have bowled next to have said the same thing.. Improvements: Get rid of the men in black suits.get Some people that .know how to be friendly .And out going.And smile to people .thay look like thay are going to bite you.. Other: It looks to me that thay have not been in the hospilaty bessness before.and or who ever trained them does know what he is doing.Lanes &games on rte 2 .in Cambridge is not that far.very friendly managers.thay talk to you .like how is your game etc. Not like the clowns that you you have.