I don't know what kind of beef ""Pam in Big Bear"" has with Shelli's Hallmark, but in my opinion, this is one of the best stores in Big Bear. I can always find the perfect gift there and the chocolate's, especially the malted milk balls, are truely wonderful! During the winter, Shelli frequently has hot apple cider for her shoppers. Now that is what I call ""putting the customer first"". Keep up the good work, Shelli!!!
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