Quoted wrong to begin with! They added a $75.60 surcharge for ""transportation"".... when we were told truck was included and NO other additional fees would be added! Mover said something to the effect of ""it is a diesel fuel charge..."".
We had asked for a quote and if ANY other fees would be added. We were told NO!
When time came to pay.... they added this bullcrap charge!! $75.60 extra!
And that is just the beginning..............
Had them move a very high-end bedroom set as well as home office (2) desks, hutch, credenza, file cabinets.....
ALL OF THEM ARE DINGED UP.... SCRATCHED UP.... HAVE PAINT CHIPS EVERYWHERE!!!!!!!!!!!!!!!!!!!!!!!!!!
When i call the company to talk to management..... they ignore my calls and claim they will call me back in regards to this --- and they never do!
They are a bunch of rip offs!
If all of my furniture is scratched up by ""professional"" movers...... why bother paying someone $500 for movers at all?!
Stay away from them! The customer service AFTER they mess up the furniture...... in non-existent!
Nice Guy Movers -- should be called ""Rip You Off and Ignore Your Customer Complaints Movers"".
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