Within two hours of calling Roto-rooter I had a plumber at my home (at 9pm) to clear a drain that was causing water to back up into our kitchen sink. I've had a habitual problem with my kitchen sink backing up but each of the other two times the plumber simply ran the snake from the kitchen sink down until the sink was clear and free flowing. Our techinician, Scott, listened to my symptoms and theories and immediately went to the right source of the problem. Scott spent two hours properly cleaning the right portion of our drain and I'm pretty confident that our drain problem should be solved for quite some time. Scott, thanks for your professionalism and attention to detail. I will always deal with Roto-rooter in the future.
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