I feel as though all these reviews that keep saying ""number 1 priority"" and how wonderful the salon is must be made up because like the privious review I had one of the worst experiences of my life there. I went in over the weekend to have a trim and my stylist Adam suggested I try a body wave. My hair was a little past my shoulders and bone straight so I thought it would be nice to give it a little body. I am beside myself with what happened next. He used small rollers that made my hair extremly curly and frizzy (a body wave isnt suppose to leave your hair curly!)! Once the solution was on it was only suppose to stay for 25minutes but when he decided to take a client while I was processing he left it on much longer. I think thats what had made it the straw-like texture it is now. I cant begin to explain how awful it looks. I paid full price for a haircut when I left there with soaking wet hair and barely a 1/4 of an inch taken off. Pure laziness. Adam told me I wouldnt have to do a thing to my hair, no product or anything. Thats a lie, without product it has no control and becomes huge! I went to a salon today for a consultation to fix this horror of a hairdo, they said my hair was over-processed and the cut was uneven too! they also said that most salons would never take a client inbetween a chemical service like I had done. If he didnt have time to do my hair correctly he should have never suggested to do it in the first place! He ruined my silky soft hair and now I have to pay $400 to have a keratin treatment done to fix it at another salon of course! I'm just really upset. They knew I was upset too just by the look on my face because everyone that worked there kept saying how great it looked, when it clearly does not! It doesnt even suit my face-shape, when its dry it gets big on the sides making my face look extremly wide. I never had curly, frizzy hair in my life and dont know what to do, I wish I never went there and wish I would wake-up from this nightmare.
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