Debbie - Last week I spent over $400 (four hundred dollars) to have my hair cut and colored by you. I spent a further $230 (two hundred and thirty dollars) on Kerastase products recommended by you. \r
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I called this week to explain to you that I was unhappy that my supposedly blonde hair was a vivid shade of orange. Imagine my surprise and disappointment when you made no attempt to see the resultant hair color for yourself or any effort to try to make things right. \r
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You told me you were not a magician and that this was part of the process of getting to my desired blonde shade in a few months time - basically, I just had to deal with it until my next appointment. \r
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For the record my natural hair color is a light brown, I have highlighted it for most of my adult life and it is relatively fine in texture. Having read your responses to previous reviews I am sure that you will lay the blame at my door and claim that my hair was in "terrible" condition. If not having virgin hair is a c
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