This is a family-owned business that cares about their customers and takes their reputation seriously.\r
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I took my vacuum cleaner in for repair (electrical power to an attachment worked intermittently). The problem was quickly and efficiently located. The replacement part alone would cost $130, I was told.\r
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But this employee (the owner's son I later learned) went the extra mile and checked into the warranty. He helped me file my warranty info (which I had neglected to do after purchase) and ordered the part.\r
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Two weeks later, the part arrived and the TOTAL COST was covered under warranty! My vacuum cleaner works again and I'm pleased to have done business with La Jolla Sew & Vac.\r
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When I'm ready for a *new* vacuum, La Jolla Sew and Vac will have my business. I can trust them to give me useful advice that benefits me first, not just themselves.\r
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