Our A/C and heating unit were 18 years old. By afternoon when the temperatures were high, the temperatures in the house were so high that it had gotten hard to sleep.
We had used Wilson in the past and been exceptionally pleased with our bandaids (as some reviewers refer to them). I don't think we could have asked for more from our old system. Still working, but needed to be put to pasture.
The most impressive aspect of the whole transaction was dealing with Clint, the person who initially investigated our system and made recommendations. We had set up to have three additional estimates the same day.
Clint presented himself in a trustworthy and professional manner, even to the point of locking up and letting my dogs out and back in since I had to leave before the work was done.
We paid $200 more than the ""other guy's"" bid because of two things - Clint wowed us with his hands on service and Wilson's warranty was more than $200 more impressive than the large national chain with which we did not not go.
They even followed up and added duct work to ensure that two rooms got more airflow. The second crew was even nicer than the first.
We will stick with Wilson for the great service we received, but we'll probably ask for Clint because he isn't much of a used car salesman - just an honest guy doing an honest day's work.
The kids, and the dogs, are extremely happy the house can get cool enough to need a light blanket at night. A good night's sleep in a comfortable setting - priceless.
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