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Wilson Air Conditioning - 159 Reviews - 10528 Garland Rd, Dallas, TX - Heating & Cooling Contractors Reviews - Phone (214) 655-2665
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Wilson Air Conditioning

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10528 Garland Rd
Dallas, TX 75218
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(214) 655-2665
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Reviews

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Best

I am a single mother and my kids (including myself) needed our air conditioning fixed. Instead of Wilson trying to sell me a new unit I didn't need, they came in and tweaked a few...

Worst

These guys don't care about your situation, all they care about is over charging. These guys are not professional and the last thing on their mind is the customers needs. They'll...

No salesmen pressure 6/23/2013

I am a single mother and my kids (including myself) needed our air conditioning fixed. Instead of Wilson trying to sell me a new unit I didn't need, they came in and tweaked a few things the same day all for under $100. I couldn't be anymore happier. Working with a family owned company, i can only recommend them to others. Thank you more

One word "overhead" 1/26/2013

These guys don't care about your situation, all they care about is over charging. These guys are not professional and the last thing on their mind is the customers needs. They'll be nice and work with you as soon as you agree with their quote. I don't recommend them if you live on a fix budget. Disappointing since they claim customer satisfaction. I believe the people that gave them 5 stars did not get other quotes or were just in hurry to get it fix. Do the research there's hundreds better out there with better prices. more

Deals and Giveaways 1/3/2013

They have some great giveaways and deals on their blog right now. more

Best a/c repair in Dallas 8/3/2012

Great to work with. They have always helped us with our a/c system at both of our homes in Dallas. more

Stay away from this company 8/7/2011

Good: Nothing!. Bad: there website states the are 24 hrs however I have called 15 times, no answer! Alissa last time they came out they were supposed so call, never did! I was suppose to have an early appointment they came at 3. Tech he could find a problem! Really than was is it 90 in my house. He replaced the valve that controls freon, 2 days later it has stopped working again.. Improvements: if they say the call 30 minutes before than please call. If you promise to work on someone's ac before they go to work, than show up! If a young tech can't locate problem than send him to school and send someone who has experience.. more

Now I don't have to worry about it for another ten years!!! 7/28/2011

Recently I started having issues with my air conditioning system, and over the course of the last two weeks three companies have been out, all with different solutions and all walking away with some more of my money. I finally asked a family member who services their air, and they said Wilson has been taking care of them for the past five years. They had been using a family friend to keep their air running (to the tune of over $850 a year in repairs) and called Wilson after enough was enough. Wilson came out and evaluated my situation and not only identified the issues with my system, but explained the short life span of the band-aids sold to me by the other companies. The technician helped me design a system that not only corrected the problems, but gave me a ten year warranty on the new system. One of the things I found amazing is that the Trane company themselves only say a system should last 12-14 years according to their website...Wilson was dead on in saying my 11 year old Amana was like a car with 500,000 miles...it was an inefficient money pit. Apparently the others were more than willing to offer simple repairs, but they were only lasting a couple of days. Now I don't have to worry about it for another ten years!!! more

I would recommend them to anyone who needs a new unit in a hurry 7/25/2011

My AC went out on July 4th Weekend and Wilson's came to the rescue. I would recommend them to anyone who needs a new unit in a hurry. My grandkids were visiting for the holidays and the were lifesavers. more

Best I have ever seen 7/21/2011

Very professional installation crew. Everything delivered as promised and on time. Team was the best I have ever seen. Congratulations! more

Up and running 7/19/2011

Called over the weekend and spoke with Cynthia about about getting a repair man out asap. Within 3 hours unit was up and running and my daughters b-day party was way cooler than 87 degrees when we called thanks to Tech Shawn and Jimmy. more

this is the company you want 7/15/2011

I had gotten several estimates from well established heating and air conditioning companies in the DFW area and Wilson's was by far the best. Great office staff, wonderful technicians and top notch installation. Service after installation is what sets Wilson's apart from other contractors. Every time we have had a question or an issue with our new system, they were fast, polite, on time, and answered all our questions and needs. If you are looking to replace or service your A/C system this is the company you want. more

I was impressed 6/13/2011

I was impressed with the knowledge that the technicians had and how quickly the unit was installed. more

Great customer service 6/10/2011

Friendly, good information provided, great customer service more

Performed the job quickly 6/8/2011

Love our new system and got a better deal than I expected. Everyone involved with my purchase was very polite and courteous. The installers were very polite and knowledgeable and performed the job quickly but very professionally. I will recommend Wilson to any how ask about my system or to others who are looking for assistance in any of there heating or A/C needs. more

Thanks for everything 6/2/2011

Your guys did a very god job and were very friendly. The only issue i have is in the beginning the breaker kept popping the unit off but you responded and tok care it prmptly. Thanks for everything. more

STAY FAR, FAR AWAY! 5/18/2011

STAY FAR, FAR AWAY! This company is only out to make a quick buck and will lie about repairs needed in order to sell you an entirely new system. I called Wilson Heat & A/C to do a spring check up on my a/c system. The system is 15 years old but works well, and I was just looking for a tune up before the summer heat arrived. The "technician" showed up and looked at the system for about 10 minutes before telling me that it had an interal leak and I needed an entirely new a/c system. But don't worry, he was going to give me a heck of a deal and it would only cost $4500! I got his written estimate, paid his service call fee, and told him I'd let him know what I decided. I then called another company for a second opinion. The owner of that company, who has 25+ years experience, came to my house to check the system. He assured me that everything checked out fine and my system was working great. There was no leak and no repair or replacement was needed. At that point, since I had two vastly different opinions, I called a third a/c company to come check. I was able to get the owner of that company to come out as well, and he also had 25+ years experience. He spent at least an hour walking me through his entire inspection and showed me all of his numbers, and agreed that there were no issues and the system was in great shape. BOTTOM LINE, STAY FAR FAR AWAY FROM WILSON AIR, THEY WILL ONLY TRY TO CHEAT YOU!! more

Stunning 4/14/2011

Stunning from 1st phone call to completion. more

Great 4/11/2011

Everyone was great to work with and very direct on what needed to be done. more

Very good 3/24/2011

Your team was, as usual, very good about letting us know about the need for a checkup, when they would arrive, getting here when they said they would and keeping us informed about the condition of our furnace. Very friendly folks. Thanks much… more

I'd definitely recommend Wilson to anyone. 2/25/2011

Fast, efficient, courteous, polite, helpful, friendly - you name it. I was impressed by each. I'd definitely recommend Wilson to anyone. more

Have been using them forever with no issues 2/14/2011

Have used Wilson Heating and Air forever without any problems. I am a geriatric care manager and they have always been competively priced and perform. I can call and they come running. more
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Additional information

  • Hours:

    Open Daily 24 Hours, Open 7 Days, Appointments Available, 24 Hour Emergency Service Available
  • Payments:

    Master Card, Discover, Visa, American Express
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