We have lived in a development that this ""company"", and I use that term loosely, manages-or at least takes our money and pretends to manage-for the past 4 years. We have had nothing but problems from the very beginning. The first time we met our neighbors, the property management company was at the forefront of the conversation. They are absolutely terrible and I have an entire neighborhood of 20 + houses who all feel the same way. We have tried, with no success unfortunately, as a community to have them fired as our property management providers. There are so many things I would like to say about Personal Touch Property Management's ONE contact listed, but all I will say is don't even bother to contact them. It is a waste of your time. Seek legal help right away if you ever experience a problem-which you most definitely will if you have anything to do with this company. Our current problem, one of many I assure you, is that this company has quit providing service, claiming there are past due bills-WHICH THERE ARE NOT! They will not give any information pertaining to when the alleged debts accrued and I have bank statements showing the deposits of my monthly association dues for the past three years. We did not receive anything in writing informing us of a debt, they just stopped garbage service. They have refused to provide written documentation showing missed payments or how they have come up with this magic number they say we owe. We now have to expend our own time, money and energy to fight this completely bogus battle. We will never again live in an association maintained development because of the sour taste the last four years has put in our mouths. We will also never again buy from the builder who allows this nonsense to continue in their housing developments.
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