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unprofessional/ rude! - Review by citysearch c | Eyewear Express

Eyewear Express

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unprofessional/ rude! 8/17/2010

Bought a pair of Tommy Hilfiger glasses, eye exam and contacts over a year ago. Spend about 300 dollars in this crappy store. Went back a couple of days ago due to the stems of my glasses breaking and told me they were not under warranty any longer and she couldn't fix them. Asked her ""why"" they couldn't replace the screw or whatever it is they needed to do. Proceeded to tell me they ""no longer"" carry these glasses( I wonder why) and that I could #1 buy another pair of glasses AND lenses or #2 glue them together. Really???? Is this how you REALLY treat your customers? Okay thanks for your help EYEWEAR EXPRESS!! more
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