My first and only encounter with a towing company taught me the regulations and pricing set by the Public Utilities Commission (PUC) are extremely friendly to the towing industry. Citizens who are victimized by companies that take advantage of the favorable regulatory system have very little rights and virtually no method to remedy an abuse. Here is my story which concerns Milehigh Towing and Recovery. However, there are many complaints against another towing company called Lyons Towing & Recovery. In November 2008, the CALL7 Investigators reported that Lyons Towing accounted for 27 percent of all towing complaints filed with the PUC in the prior 12 months -- the most of any towing company in Colorado.
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