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Look beyond the exterior - Review by citysearch c | University Studios

University Studios

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Look beyond the exterior 7/28/2010

The exterior fixes make things look nice on first appearance but after moving in you start to notice the problems with the building and the management. Only stayed there about 6 weeks but during that time the three elevators did not work consistently (only one worked and even it was sporadic). Construction not complete. My apartment had wires for smoke detector but no detector installed. Tiling not finished in bathroom or closet. Air conditioner not installed, leasing agent pointed to the window and said it had Cleveland AC. Hot water was inconsistent. Window would not seal correctly. Promised wifi not present and coffee shop not finished. I had a problem with the internet access when first moving in and called management, they never returned called. I happened to find a maintenance guy in building the next day that helped but management did nothing to resolve the issue. Security people at front desk either talked on phone or watched TV at night, constantly cursing while talking or watching shows with foul language in it. Security deposit not refunded at end of lease even after cleaning the apartment thoroughly and only living in it for 34 days total. It may be a decent apartment in a few years but there is a lot of work to be done and better staff to make it truly livable for any length of time. Pros: Exercise room Cons: Everything else more
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