After a bad experience at another Brooklyn vet, my puppy was a very nervous vet visitor before we found Northside. But Dr. Leiman and the office staff/vet techs put my puppy (and me!) at ease in the first five minutes of our visit. Hudson (the dog) continued to love visiting Northside (seriously he drags me up the steps - must be those treats) throughout a long, pretty stressful series of stomach problems involving lots of poking/prodding and several painful shots.
I was really blown away by the quality of care while my dog was sick. After ruling out all the conventional explanations, Dr. Leiman called in Dr. Eisner to consult so we could explore food allergies/alternative diets etc. Both doctors were so caring and available throughout the process: Dr. Leiman called me on several Sundays with test results and responded to lengthy emails promptly at all hours. A few times, I called the clinic early in the morning with an emergency and got an immediate call back.
We ran a lot of tests on Hudson because I'm of the better-safe-than-sorry school, but I never felt like I was being pressured into unnecessary tests. Dr. Leiman always explained the pros and cons (and cost) of each test and left the final decision up to me. Hudson's happy and healthy now, and I absolutely attribute it to the great vets at Northside and their willingness to explore every option. I don't think any other vet would have talked me through as many diets/responded to so many emails.
The only downside is the small waiting area, which is a pain with a 60-lb., still rambunctious 9-month-old puppy. I just book the first appointment of the day and get there a little early - they usually get me in and out before things get busy.
Pros: very competent and extremely caring/available
Cons: small waiting area
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