It's always interesting that a company is so concerned with it's image it pays a bunch of people to write positive reviews for them. I live in a Butler managed property, my girlfriend lives in a different Butler property, my co-worker lives in my complex. They have our email addresses, they NEVER emailed us to write a review. It's crazy that all these people "got an email" and wrote overwhelmingly positive reviews. There's a person who wrote a review 4 pages ago that said he wished he had read about this company before he rented from them, I feel the same way. Do not rent from this company. They will do everything on the cheap, and they still might not do anything. I moved in with no screens on most of my windows. My butler rental agent Rich said that wasn't a big deal, and they would take care of it but I could see rat droppings all over the place. I called and spoke to Jim the owner, and he said that he had bigger fish to fry because people had no heat and no hot water as I called in the winter. My apt is not air conditioned of course, and last weekend, I had to have my windows open to cool off. I fell asleep with my bedroom window open and I woke up with a rat in my apartment. I called Butler and their "24 hour" hotline went right to voicemail. Same thing on Easter Sunday when I was having my family over. My nana couldn't eat because she was afraid of the rats. I talked to Diane today (Monday) and after being completely embarrassed in front of my family, her first piece of advice was to buy a rat trap. A RAT TRAP???? How about you put some stupid screens in my apartment? I'm no math whiz, but that can't cost more than fifty bucks, as I have only two windows. I echo the other person when I say do not rent from this company.
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