After having my car stolen and recovered by the Somerville Police, the car was found by the police and towed to them by Pat's. After the Police carried out their investigation, they towed it back to Pat's and they then proceeded to charge me for their tow to the police (even though the police had told me I would not have to pay). I tried to clear this before hand and had nothing but rude sexist responses on the phone from various male employees at Pat's. When I got there, the dispatcher ""PJ"" demanded that I apologize to his co-worker as a condition of clearing my car. I finally had to call the police to come and assist me in order to BE ABLE to pay them the $158 they demanded. Why do these people get a city contract to abuse their residents and taxpayers in this way???
Pros: .....
Cons: Treat you with derision and contempt
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