My wife took her car in for it's annual inspection. During the inspection, they found a park light out. They told her her car failed inspection and she would have to go fix the problem and come back to pay for this inspection and for a reinspection. She asked if they could replace the bulb for her, she was met with a lot of attitude and resistance. The person finally snapped at her ""Ma'am, we are not mechanics!"" At the same time they were trying to giver her coupons for discounted future services. Why would we want to take our car for service to a place without mechanics? They advertise bulb inspection and replacement on their website.???\r
My wife came home, got a 10mm socket and ratchet and a couple of screwdrivers from my toolbox and replaced the bulb herself. She didn't even need my help, and she's not a mechanic either.
Cons: cannot perform advertised services
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