I have been living in my building for the past 7 years and J. Butler Property Management took over management about 4 years ago. Prior to their arrival I was searching for other apartments because the management was slow to respond (if they ever did!) to maintenence issues and the staff was extremely rude. When Butler came in, they met with me immediately regarding my concerns (and I understand they tried to meet with as many tenants as possible to create a turnaround plan) and the problems were fixed right away. Also, one month I was verging on being late with my rent and when I contacted the office they made arrangements to meet me well after business hours, when I was available, so I could get it to them. Their flexibility and kindness has been much appreciated. The building feels like a home again and I can promise you that I will not be apartment searching anytime soon!
Pros: Flexible, Competent, Reliable and Kind
Cons: None
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