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Office Staff Rude and Inept STAY AWAY - Review by citysearch c | Thomas B Tennant MD

Thomas B Tennant MD

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Office Staff Rude and Inept STAY AWAY 3/8/2010

Pretty sad after 20 + years of going here, but their office staff has become so incompetent and rude that I had to find another primary care physician. Don't change your address, it takes them about 6 or 7 times to finally get it right. Don't leave without making them write "Paid in FULL" on your bill...otherwise Medical Edge will bill you for things you've already paid for. (That's happened twice.) And for heaven's sake, DO NOT go there with a full bladder before your appointment for a possible kidney infection. They will tell you that you MUST WAIT until your actual appointment to pee in a cup and they apparently also get their jollies from telling you that in front of everyone in the waiting room. These people have never heard of HIPAA. DO NOT GO HERE. STAY AWAY if you care about your privacy and about being treated like a human being. more
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