I took my Mini to Kensington Motors in Las Vegas because of the reviews. I specifically told them to quote me for the strut on the R side of my mini, which DesertMini had quoted me at $ 486.00. Kensington without my approval did a full inspection. Then I was presented with an estimate for $ 2,700 dollars. Kensington Motors found over $ 2,200.00 dollars of unnecessary repairs to my Mini.
I took this estimate back to the dealer and the mechanic came to us and physically pointed at all the parts that were supposedly in need of repairs. We were then informed that none of these repairs were required.
I was shocked that the estimate was so high and that they had taken it upon themselves to do this inspection.
I was also shocked that my best remedy was the dealer. DesertMini was beyond honest. They seemed to truly be upset that we thought they missed all of these problems.
Trying to screw the working men in this economic times is the lowest form of dishonesty.
Fran Raimond
Cons: Charging for unnecessary work
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