Tom fixed what other company couldn't. I was told by a different company that the air conditioner could not be fixed and I should just buy a new one. My neighbor suggested I call Magic to get another opinion and that they could be trusted. The alternative was spend thousands on a new air conditioner so I figured I would take the gamble since I cant afford that right now anyway. They sent a technician named Tom who not only said the air conditioner COULD be repaired but he could get the parts needed that day and return to fix it. He did suggest I consider replacing it also since it is almost twenty years old and not in the best shape but was not pushy about it. Since I just went back to work after almost five months of being unemployed, replacing it is not an option for me at this point. So I spent $344 and it's working good again. I just need to make it through this summer and hopefully will be able to replace it next year. I will call Magic to do it and I will ask for Tom.
Pros: Can be trusted
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