My family and I recently moved to Massachusetts and needed an apartment to rent. The leasing agent handling the showings for us was so informative and extremely helpful with all of the questions we had. Shortly after we moved into the apartment, I had to contact their office because our refrigerator wasn't keeping the food cold enough. I received a call from their maintenance guy the same day to ask when it would be a convenient time to come out. It needed a new part which was installed. My husband and I were very happy to have this problem fixed so quickly.
Pros: Quick response time, pleasant staff
Cons: Haven't experienced any
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