I was the matron of honor in the wedding of a very good friend. Treating her to a mani/pedi seemed like a great way to relax and indulge a little bit before the wedding. My friend tends to be a little bit on the shy and reserved side. She doesn't know how to ""take"" certain people. There were some REALLY obnoxious people working at this salon! The manager is one of those people who talks loudly to make sure everyone within a ten mile radius can hear what he is saying. He says some vulgar, ridiculously inappropriate things. When we were there he was walking funny and saying his butt hurt from the wild time he had the night before. SERIOUSLY? My friend also had a really rude nail tech. She is a Russian woman, so maybe her English is limited. But she did not say ONE word to my friend the entire time. My girl was very young and extremely slow, but she was friendly and professional. Both of our pedicures and manicures looked very nice for the wedding. But relaxing, pampering yourselves, having girl time is such an important part of the experience when goin to a salon or spa. I chose Dean because I thought it would be an upscale, high caliber salon. My friend was stressed as it was, three days before her wedding. Also, the area where they do pedicures is a little dark, depressing corner of the salon. It almost feels like an afterthought. Most of the better salons have seperate rooms for spa services, where it is quiet and relaxed. We weren't even offered reading material. The girl at the front asked me if I would like coffee. I said yes. She never brought it to me. I think she forgot. The girls in reception seemed distracted and irritable. I wanted this to be a fun and relaxing experience for my friend. It was a disappointment.
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