Our family had a rather disappointing dinner at the Alibi. We have enjoyed many delicious meals at the restaurant, however, our experience this evening fell far short of our usual expectations. My daughter and I ordered a pizza, while my wife ordered a Chicken sandwich. Her sandwich was fine but after two bites, I encountered something hard, crunchy and granular. It turned out to be a piece of ceramic -- as if from a broken plate -- about 1/4" to 3/8" in diameter. The sound it made when I bit down was loud enough to alarm my wife and daughter. After setting the piece to the side, I took another bite of pizza and encountered more small bits of the same material. I called our waiter over and discreetly cited my concern. He quickly alerted a manager, who examined the foreign material in a suspicious and almost accusatory manner. After examining it he offered to order us a new pizza. About 20 minutes later our new pizza arrived. Meanwhile, my wife had finished her dinner. While we did not expect much accommodation for our inconvenience, we would have been pleased to see at least some acknowledgement of the event, perhaps in the form of the pizza being comped. Instead we received and paid the full bill. My complaint is not with the food or the price of the meal. Upon reflection, the reason for my negative review is the fact I was made to feel as if I was somehow to blame, or under suspicion for this occurrence. The event put a damper on an otherwise enjoyable, and rare, family night out.
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