I called them because our hot water heater failed. They first tried to sell me on an expensive tankless system. When that failed, they said it would cost $3000 to replace the water heater, as many of the valves would have to be replaced, due to damage caused by our using a water softener. This was all misrepresentation, I called Home Depot, they did the entire job for less than $700.
This company is one to avoid; they try to scare you, and sell you expensive equipment you don't need.
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