Please do not ignore this advice. I regret ever letting my two pugs step foot in the front door. Here's the deal. \r
* The staff is completely useless, untrained and rude. Everytime I return with my pugs (either for daycare or boarding) they NEVER ask me for their most recent medical records or are they up to date on vaccines. They staff uses fear to shut the dogs up and I have even been told by a former staff member they shut the webcam off to abuse unruly dogs and simply tell client they have tecnical difficulties.\r
* When my dogs leave there they stink like they have been rolling in poop all day. I take my dogs to parks and outdoors very often and they NEVER smell that bad. \r
*Now for the experience that sent me over the edge. I last brought my boys their for an overnight stay. (again not being asked for vaccine info) So i said "" Dont you want their med records?"" and the girl at the front desk replied ""No we know they're fine""\r
WOW is all I have to say...I have never seen her before in my life..Imagine how many dogs are in their unvaccinated. \r
I worried but stupidly ignored all the signs..I picked them up the following day and Shamus(three yr old) Had a huge cut on his mouth and looked about 5 lbs lighter. The girl at the desk, who was barefoot and in pj pants by the way, said she had no clue at all what happened. \r
Now my little pug, Riley takes medicine daily for anxiety and I had specific instructions in his overnight bag, which was never even touched!! What if his meds were keeping him alive (ex diabetic, etc) Moreover, They weren't fed the dietary food I provided, given their blankets and worst of all, Riley was not given 4 does of his meds!\r
I was furious and left. \r
So i get home and Shamus did not look like himself .. would not eat at all..or dirnk water...I thought he was tired from playing...but after several days of this I rushed him to the vet to be told he had severe stomach inflamation and was very dehydrated and very very ill and had glass still in the cut on his mouth (my guess is from the poorly cut holes in the crates they sleep in)\r
After a $500 vet bill, and weeks passed he still does not feel well, has lost 6 lbs and flinched everytime anyone other than me goes near him. \r
Please please please..if you love your dog. Do not step foot in this place. After I called the owner and told him my story he literally laughed and said ""sounds like a personal problem"" I am filing several complaints and planning to take legal action as advised by my vet.. You wouldnt leave your child with an abuser and you shouldnt leave your dog with one either
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