These guys are the best mechanic shop I have worked with in a long time. I have been their customer for two years (maybe a little more). I find them to be honest and diligent in their work. All the staff have been professional and patient in my interactions. Their prices are fair and more competitive vs the dealer prices. And, they are certainly Subaru experts.
Two outstanding stories: (1) I ran over a tire (in the dark) on I-5. I took the car over to AWD Auto and they lifted the car on the large jacks and performed a complimentary inspection, which to my relief did not reveal any damage. (2) I noticed that my coolant was a below the low mark on a Friday, prior to a departure for Eastern Washington. I was a little concerned because I read somewhere that Subaru cars are picky about coolants. It was 6:00 p.m. so I called a couple of dealers first and who told me I could buy some coolant the next day. I randomly send an email to AWD Auto, and shortly, Justin replies from his iPhone stating that I could add a little water. Now, that is great and timely service indeed!
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