My part time home at Encore came with horribly stained carpet from the previous owner. I added to the mess by sitting a puppy over Christmas until she could be delivered to her new owner. So I have to say the carpet would have won a 'Total Disaster"" award. Then came Len....he was very detailed in explaining his billing process because I truly needed additional services, I agreed and done! He had to make at least three trips but when I got back in town I was amazed at the quality of the job my carpet looked and, more importantly, smelled good as new.\r
Yes, he asked for a reference, that's good business. I am more than happy to recommend his services.
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