My family has prior experience with CC and we really loved the teachers and facility at a different location than HR. Since coming to this particular location we have witnessed the steady decline in our child's care and commonly receive him as an unhappy little one at the end of the day. I have wanted to speak casually to the director when I drop off in the morning, but she is never around and the front desk, which instead seems to serve as a congregation center for the teachers to gossip about inappropriate material and watch youtube videos. At the other CC location we were greeted every morning by most every teacher and they would as we walked in; at the HR location you will be lucky to receive any notice. Additionally, we found out after the fact the the current director(s) barely have enough experience to be running the place and it shows in the management of the facility.
The child/teacher ratio's are also off resulting in borderline supervision of the young ones and on several occasions when we arrive to pick up our child the teacher will present them to us wearing soiled underwear (this has happened at least three times with the same excuse ""Oh, that must have just happened?"") The kids are clearly not engaged with the teachers when we have shown up and most are left to wander around the class room and entertain themselves. Not a good deal for $1000+ a month.
My child now comes home and shows territorial behavior over their food and toys saying ""NO! No Take! Kids no take!"" which is a brand new development. We checked with our previous school to see if our child exhibited this behavior and none of his teachers of two years had ever seen anything even closely resembling this behavior. So he is clearly responding to his environment, which is a disorganized and neglectful mess.
There are many other items that make us fearful of this place but it will defeat the point to write them all out. We have switched our child from this location and have not looked back.
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