I should've read more about this company before I started renting from them. So if you're a potential renter, I'm serious, I implore you to find another company. There are thousands of better management companies out there. I moved into my place a couple months ago, and they care nothing about the fact that I have no hot water, it's the middle of winter and I've had to shower at my friend's house for 3 months. I also have large rats that live with me. J. Butler has not sent out a maintanence man to check the huge holes in my floors, let alone an exterminator. I've tried to plug the holes but the rats eat right through everything, even steel wool. And they ignore the traps I've set. When I called J. Butler and told them I have rats, they put me on hold, (you'll get this a lot) and came back to the phone to tell me I should buy my own traps and that they would make a NOTE of it to maintanence. Now, every time I call, they put me on hold and tell me either my hot water issue or my rat issue has been given to another company, and they hang up. And before people tell me I should call the board of health, I've done that, and they don't seem to care. And before people tell me I should withhold rent, I'm in law school, and one of my professors has agreed to represent me if they take me to court. This is independent of the broken blinds, the moldy walls, the broken hinges on cabinets, and the exposed wires. I don't think writing this will change my situation, but hopefully reading this will make you re-think yours. You will find another place at around the same price, AND if the price is too good to be true, there is a reason for that.
Pros: None
Cons: Read on
more