these guys suck! 1st the salesman touted their "great" warranty They did not reveal that an expensive service plan was required until they were at my 90 year old mothers home to install the unit.\r
Technician needed to install a new much larger cold air return grill The technician advised my mother of the location and then installed it a completely different location without advising my mother. She was very unhappy with this new location but was told "she had no choice" by the installer\r
We were also promised a cover for our compressor which is necessary to keep out debris. ( This was standard with another company.) A month later no cover and repeated broken commitments as to when it would be installed. No response to phone calls or requests for an explanation.\r
I would definitely recommended avoiding these guys. They seem concerned at the beginning but did not follow through as promised.
more