Vist twice. Both times services was SLOW, DISORGANIZED, RUDE, UNAPOLIGETIC, HIDDEN FEES, and SLOPPY. MY first visit was on a Sunday brunch. A party of 12 we waited for 45 minutes which was expected for the Sunday brunch service. The place gets PACKED. It’s like a Sunday morning club atmosphere. Thankfully the clientele were mostly hip fun loving people. Food was good though took another 30-40 minutes to arrive. Pitcher service was good. Servers seem to be unconcerned with us once orders were placed. Friends ordered at the bar several drinks faster than the waiter could even come over to take drink orders. Paying arrangements must have been rocket science to servers as it took 20 minutes to sort out.
Second daring visit was 15 guest reserved in advance. We sat outside which was nice. Two other large groups were finishing up and we were the last large group and only two other tables of couples were up stairs, the bottom floor was being cleared for dancing. Our waiter FORGOT ALL our ORDERS. He FORGOT ALL DRINK ORDERS, forgot to bring a drink menu that was requested three times from numerous members of the party, FORGOT ONE ORDER, DID NOT APOLOGIZE FOR MISTAKE, FORGOT WINE GLASSES after he “ was running around looking for the wine” as he stated. In all fairness he was the only waiter beside one other waitress helped sparingly. But there were only 22 guest up stairs. 18 of which was our party. We arrived at 8:35 and left at 11:56pm. Dinner took nearly 2 hours to arrange. Waiter constantly externalized blame and never apologized for his lack of quality in his service. Manager however did apologize after having to be talked to by a couple party members and offered free cake cutting and a $10 bottle of champagne. Regardless of the food I will never be going back to La Strada.
Pros: gingerbread pancakes, brunch
Cons: Bad service/crowded Sun./valet parking WAS NOT complimentry
more