The sales people are great. But once they have your deposit you are in trouble. The previous bad reviews are from 2008 and I can honestly say that not much has changed in 2009. They had to come to my house 6 times to install because either the wrong motor was ordered or the measurements were taken incorrectly and I had 4 inches of light coming in from either side! It hasn't even been a year since the install and I have already had them come for repairs twice! Oh, and it takes a week and half for them to schedule a repair appt...I literally had to call 5 times over the course of a week and a half to have some put my repair on the schedule! They say they would call and never did!
Pros: Great sales reps
Cons: Terrible after sales service
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