I've been a patient for a few years. Office location is perfect for me and I love Dr. Kevin but the experience of actually trying to make an appointment (or trying to get through to the office for anything at all) is almost annoying enough to make me want to switch. Case and point... I've called at least ten times in the last two days for a simple request and each time I get either a busy signal or the machine. Yuck.
Pros: Great optometrists
Cons: Terrible office staff
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