Been here twice now, once @ old location, once @ new for service issues with my vw. Folks were nice, usually returned phone calls, and fixed my car. While they haven't been 100% on the estimated finish times, a day delay this time, It's not unheard of to be out of a part or experience a delay.
They do like to be thorough, read up sell, its mostly in your best interest/true need they found with your car.
Do be Heads up with the sales side, When i was shopping I was shown a used jetta with 3 different tires, so that side might be a little more unscrupulous....
I'll be back just due to the proximity, and lack of a "poor" experience. Use John in service; he has been the best about communication/ return phone calls/availability..
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