I took a dress that was too big in the shoulders to be altered. The sleeves had to be removed and replaced, and it was done PERFECTLY, even with the same gathers that the sleeves had prior to altering. The cost was 35 dollars, which seems a little expensive to me, but it was well worth it as the dress came out exactly like I wanted.
I will certainly agree with the comments about the staff personality. It seems that they have some customer service problems, both of the women I interacted with were unfriendly and off-putting.
Pros: pricey?
Cons: not very personable.
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