I almost made a deal here, but the final deal never made it to paper. I went back to see if we could do it, first thing the next morning, and of course nobody who made the original deal was there. Unfortunately the word I got back was ""that deal didn't exist"". Bad choice of words. They finally called me back several times to ask me to come back and do the deal, but I had already been to Hannah Kia at the Vancouver Auto Mall, where instead of being lied to and insulted, I was listened to and treated with respect. I spent 4k more, but instead of having to buy used to get the Toyota I wanted, I got a nicely loaded, brand new Kia Sedona. I suppose I should thank McCord's, really. Hannah Kia is the best dealership I've ever dealt with, bar none.
As for McCord's, I won't be back. I don't like customers who don't do their research, and then whine about the car buying process. Do your job and you'll get a good deal. Same goes for salespeople. You have your job, I have mine, it's nothing personal. Treat people with respect, admit your mistakes instead of blaming the customer for them, and you'll move more prod
Pros: So bad I went someplace else
Cons: One hand doesn't know what the other is doing.
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