My family went to 13 Coins on a Sunday night and had to wait two hours for our entree. The manager assured us that he would take care of everything including dessert but all he did was go back and get our food (which only took 5-10minutes) and then proceeded to give us a bill. He retracted the statements that were heard by the hostess and server about taking care of our bill. We paid the bill because of our principles but filed a complaint . I will not visit this restaurant again because I am a strong believer in principles and having the intestinal fortitude to keep your word even after you see the bill total. I have told my friends about the experience and they agree that the restaurant should have taken care of the bill.
Pros: Good Food
Cons: Untrained Management
more