I love Dr. Smith and Dr. Ferrall, but can't justify the hassle we have to go through to see them anymore. We have had a lot of difficulty with appointments - having to wait three months or more for well visits and then having the appointment time or the doctor we requested changed without being notified. The Walk-in clinic is a joke. If you're not there when the door opens, you will not get one of the very few appointments they have available. We got there at 8am (15 minutes after the door opened) and were third in line for scheduling appointments later in the day. They asked us to come back at 2pm that afternoon!
Pros: Dr. Smith and Dr. Ferrall
Cons: difficulty in scheduling appts, staff, wait times
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