Melissa and her crew ruined the happiest day for me and my family. She was hired 1 year prior to my daughers wedding and was paid in full well in advance of the June 20th wedding. Melissa did not deliver what was requested or paid for and when I contacted her after the wedding she said "":I did not like carnations so I did not make the corsage that way"". It was not her choice. We had numerious meetings with Melissa prior to the wedding and met with her Thurs. before the wedding to review timelines. Flowers were to arrive at 530, they arrived to the hotel at 1230 which I found accidenently. They were dead,not what I ordered and had to be returned to the shop for half attempt at fixing. Melissa said your daughter did not object to the flowers what was the bride to say when her mother was so upset? The yellow roses for the Virgin's presentation were dead and I was so embarressed. The girls flowers were not what I asked for nor were they the same size. My daughter's was to be corsett tied with peals it was not only hand tied. Believe me HEB would have done a better job at half the price. I paid over 1500 and all I have left are pictures I hate and a broken heart. Melissa has no idea how distraught I was. I did call her but it did not accomplish anything all she offered me was a new flower arrangement to the church which I declined. Run far away from her and the shop. I would not recommend her to do flowers for the dog show. She is all fluff and NO Subtance. Not sure how she recieved awards, she will sweat talk you spend time with you give you a bill that is out of this world and deliver NOTHING RUN RUN RUN!!!
Pros: seems like she knows the business
Cons: poor customer service
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