Do not use under any circumstance! They do not install on time, they bring the wrong carpet (on purpose!) hoping you will agree for installation. They damaged personal property. The installer was supposed to be here at 10 am, did not find out about the install himself until 10:30am, came afternoon. Owner uncooperative and unwilling to remedy situation, have to take to small claims court. Note: I originally purchased a substantial amount of carpeting years ago and they were very good at the time... I do not see this company being in business much longer. Owner always on phone handling problems. It's a simple carpet!!! You put it down and your done! No brains needed or degree in rocket science necessary! I'm stuck now trying to get another carpet dealer install a different carpet ASAP. Will have to get Empress's insurance company to determine damages. What a headache! Originally they promised Monday installation, it is now Wednesday and what a headache! What a ripoff!
Pros: Used to be a good reputable company.
Cons: Not anymore... see below.
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