Hardly any inventory in the store - mostly empty boxes. They did not have the VHS/DVD recorder in stock - just an empty box I was carrying up to the register when I thought I was buying it. 3 weeks after them charging my credit card I still had no call about it so I called. They had no idea about when it would be in, etc. Having seen something similar years ago (vendors not shipping product w/ even 3 weeks notice, lack of inventory, other reviews stating sluggish at best refunds) I decided they're likely going out of business so I asked for a credit card refund. They forced me to drive in.
Pros: funny commercials
Cons: cust svc., lack of inventory, illegal refund practice
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