The products are average, sometimes above-average, however I can't say the same about the service. The employees are a bunch of young kids, probably their first jobs, and their inexperience shows. Most of them have unrefined skills in customer services, they are easily distracted, they can't handle too many customers, and they are overall very slow. They have no idea how to prioritize orders, can't communicate with one another, and are totally disorganized. Management obviously spent a significant amount of money on the real-estate. If they were smart, they'd budget for higher wages and spring for better people. Ultimately, the weak staff and unbearable wait-time aren't worth the cup of coffee.
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