Tiffany and the staff there were wonderful during my first visit and went out of their way to make the experience comfortable. It was an impromptu shopping trip with my two little girls as I dropped a watch off for service. They helped entertain my girls so I could view a few items. I didn't feel they were condescending and I definitely didn't feel pressured. I'm pretty granola-style wearing Crocs, drive a Volvo stationwagon, and went to UC Santa Cruz. I had been going to AG for years to service watches and I always felt it was personalized and attentive service. I also enjoyed the easy parking and being away from the hustle/bustle of a mall. This was our first purchase there. Tiffany took the time to show me several watches and explain all the fine details. I finally bought my husband a Rolex GMT Master II a week later over the phone while traveling out of town. The gift to last a lifetime for Father's Day and about 20 years of missed gifts. I usually don't buy gifts for my husband because he is quick to buy items he loves. I already knew he had been eyeing several watches online, but I kept putting him off the idea because of impostors etc... Ofcourse it's not an issue at AG. BTW, they went above and beyond with everything including the details of packaging because I had it shipped and with follow up. I do not hesitate to recommend them.
Pros: Surprise, a cabinet of toys to entertain little ones.
Cons: Closed Sunday
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