I went to this tailor on March 11, 2009 to get fitted for a custom suit. I was told the suit would be ready at the end of April. I gave him (JT) a $600 deposit for a $1200 suit. I had quite a few engagements to attend in May where I would want to wear a new suit. The suit never came and from then on - the lies and deceit started. He would make an appointment with me to come in the next day to try on my suit. The next morning I would get a call saying it hasnt come in and he needs an extra day or 2. After a couple of days of waiting and then contacting him, he'll respond with another date. The day of he'll call with another excuse... see the pattern? Its a carrot and stick operation. I finally told him I dont want to hear from him until the suit is IN his office, in front of him - then call me and ill come down. So much of my time was wasted already. He will just string you along and not be mindful of the troubles you go through in order to schedule him feeding you lies. After much complaining and yelling - he offered me 2 suits for the price of one! Great deal price wise BUT if he cant deliver one suit, how will he deliver 2? Its just another lie in a string of lies to hopefully keep the customer waiting.
Fast forward to today. I was supposed to go in at 3pm on this beautiful Sunday for my supposed beautiful suit. But guess what? I got a call at 12:30 stating the suit isnt ready... bet you could have never guessed that! I sternly asked for my refund but im wary that will also be a cat andmouse game...
Whats worse is - my wedding engagement is 2 weeks away and this was going to be my suit for the occasion. I have no suit now and im scrambling before my semi-big day.
I urge you to stay away from JT and his company Beyond Bespoke. He's dishonest. He will string you along and waste your precious time. You are paying for service and service is what they are lacking. Take your hard earned money elsewhere and save yourself the unwanted stress.
I googled him and learned there are many customers who have been subjected to poor customer service and have been waiting for a refund. Some sadly didnt give a deposit but paid the full amount in advance - thousands of dollars, and yet to see their refund. Its sounds criminal and the Business authorities will be called.
I hope I and the many others who have been lied to get their money back - we wont get our time back but at this point - I just want my money back and move on. I urge you to take your business elsewhere.
Cons: Unprofessional, Lying
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