JavaScript is not enabled.
Worst customer service I've ever experienced! - Review by citysearch c | David's Bridal

David's Bridal

Claim

Worst customer service I've ever experienced! 5/1/2009

I went to David's Bridal in Clackamas to look for my wedding dress and the sales person they put me with was pushy and uninterested in who I was and what I truly wanted. I didn't find the right dress until I went to Bridal Exclusives. I went back to David's Bridal to look at bridesmaid dresses hoping I would have more luck. There was only one other customer besides me in the store and tuns of sales people yet we still had to wait 20 minutes before they even helped us. I had a print out of the exact dresses I wanted to have my girls try on it showed pictures of the dresses and listed the style numbers below the pictures. The sales woman we were put with took the print out and said she would be right back the the dresses in the correct sizes. After a long while she came back with 2 of 4 dresses we asked for and then left again. My girls tried on those dresses and we sat there waiting for 15 minutes for her to come back with the other dresses when she came back she had no dresses with her so I asked her for the other 2 dresses and she seamed confused and went off with the print out to find them. Half an hour later she had still not come back and I couldn't find her in the store. My bridesmaids and I got sick of waiting and ended up just finding the dresses on the racks ourselves (which wasn't difficult). They tried on the dresses and then the sales woman FINALLY returned with two dresses that weren't even anywhere close to the two on the list I had given her. There were practically no other customers in the store so there is no excuse for her to take so long or to have gotten the dresses wrong! It was unbelievable! Her job is to help us find the dresses we want and be there if we have questions but she didn't do any of that!!!!! Every time I have visited this store for either myself or a friend the service has been terrible!!! Stay away! Go to Bridal Exclusives instead! Pros: Dessent prices Cons: Terrible customer service more
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021