The water dispenser valve goes bad on our fridge, it sticks on all the time so will flood the house if it wasnt shut off at the valve. We call the house warranty company & they send out Electric Express.
I get home to find the technicians van blocking my driveway even though theres a parking spot directly behind him.
He doesnt have a flashlight so I loan him one.
He doesnt know how to cut a piece of copper tubing to make the connection from the water valve to our fridge's water dispenser so I have to cut the piece for him & make the compression fittings (that I also had to supply) work.
He uses pliers on the brass fitting to tighten the nuts which completely mangles the fitting & it still leaks when he leaves so I have to re-tighten them.
He doesnt clean up the mess he made on our kitchen floor.
He doesnt take the failed parts with him.
Its like they gave this guy a van, instruction book for our fridge & the parts to replace without any training.
When I ask him why he blocks the driveway when theres a parking spot right behind him, he just kinda shrugs it off saying there wasnt a spot even though the spot was still there (& is always there).
The only enjoyment I got was when he initially came to look at the water dispenser & turned on the valve which promptly sprayed his back with water (I warned him!!).
If it wasnt for the fact that our house still has the warranty so we pay $50 for repairs, I wouldve kicked him out.
I know these guys arent plumbers but neither am I, I think they should know how to operate a compression fitting since they use those for fridge water dispensers & should have some basic social skills.
The water dispenser does work so I guess they did the job, I just know to never let them in our house again.
Pros: They were on time
Cons: I had to finish what they started
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