My son has had his hair cut at Soon for several years--the hipster stylists have been great with my long-haired pre-teen hippie. But we just had his hair cut by a stylist named Christine who was as pushy and customer-unfriendly as they come. Although we've been long-time customers of the salon, she insisted on charging much more than we've paid before and claimed that she personally would have to pay the salon owner if she honored the kids' reservation I had made. (my son turned 13 a few months ago, a cut-off no one had mentioned.) During the cut she hardly spoke with my kid, who ended up feeling thoroughly uncomfortable.
Pros: casual sweet atmosphere, good quality/price
Cons: customer-unfriendly stylist
more