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OK, but not the highest ethical standards - Review by citysearch c | Caring Hands Animal Hosp LLC

Caring Hands Animal Hosp LLC

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OK, but not the highest ethical standards 3/27/2009

We have a diabetic kitty. We have been administering insulin to him for years, and he is doing fine. He had a health issue that required an overnight stay at Caring Hands. As part of that stay, they had to administer the standard insulin dose. When we brought him home, he had a severe insulin shock reaction. It was very frightening--we thought he was going to die. We took him to an emergency pet clinic (as it was after hours), where they put him on a glucose drip, as his glucose level was virtually zero. He survived, but the experience was very unpleasant and expensive. Since he has never had such an episode before or after that event, it is almost certain that Caring Hands overdosed him with insulin. When we brought the issue to their attention, not only did they refuse to cover the emergency care cost, but they were disturbingly indifferent. Everyone makes mistakes from time-to-time, but you need to be man or woman enough to take responsibility for your own mistakes. Pros: OK if everything goes OK Cons: Not so great if it doesn't more
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